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Certification

Dispatchers, Except Police, Fire, and Ambulance

Certification Description
Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will:
* demonstrate a mastery of the comprehensive knowledge base required for emergency number program management.
* help to raise industry standards and increase the respect and prestige of those involved in 9-1-1.
* confirm your commitment to the 9-1-1 profession by showing yourself to be a leader in public safety and pledging yourself to stay aware of current issues and developments in the field.

Certifying Organization
National Emergency Number Association
http://www.nena.org/

Certification Details
● Education and Training Required? No
● Work Experience Required? Yes
● Either training or work experience required, but not both? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 4 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? Yes

Emergency Number Professional Website

Source: CareerOneStop, sponsored by the U.S. Department of Labor (USDOL).