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Certification

Police, Fire, and Ambulance Dispatchers

Certification Description
National Academies of Emergency Dispatch® (NAED) ED-Q certification is the cornerstone of quality assurance for centers using the Priority Dispatch Systems™ for all medical, fire, and police protocols.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Fire Dispatch - Q Certification Website

Certification Description
The Emergency Fire Dispatcher (EFD) through the use of the FPDS™ brings the science of structured call processing to the fire-rescue field.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Fire Dispatcher Certification Website

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Fire Dispatcher Instructor Certification Website

Certification Description
National Academies of Emergency Dispatch® (NAED) ED-Q certification is the cornerstone of quality assurance for centers using the Priority Dispatch Systems™ for all medical, fire, and police protocols.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Medical Dispatch - Q Certification Website

Certification Description
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Medical Dispatcher Certification Website

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Medical Dispatcher Instructor Certification Website

Certification Description
Certification is a tool of a professional association to establish the benchmarks of performance that will signify a broad-based competence in the professional field. By successfully completing this certification program, you will:
* demonstrate a mastery of the comprehensive knowledge base required for emergency number program management.
* help to raise industry standards and increase the respect and prestige of those involved in 9-1-1.
* confirm your commitment to the 9-1-1 profession by showing yourself to be a leader in public safety and pledging yourself to stay aware of current issues and developments in the field.

Certifying Organization
National Emergency Number Association
http://www.nena.org/

Certification Details
● Education and Training Required? No
● Work Experience Required? Yes
● Either training or work experience required, but not both? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 4 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? Yes

Emergency Number Professional Website

Certification Description
National Academies of Emergency Dispatch® (NAED) ED-Q certification is the cornerstone of quality assurance for centers using the Priority Dispatch Systems™ for all medical, fire, and police protocols.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Police Dispatcher - Q Certification Website

Certification Description
The newly developed PPDS™ brings the science of structured call processing to the world of law enforcement. Completion of this course provides students with confidence to begin using the protocol on-line in the busiest of communication centers.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Police Dispatcher Certification Website

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Police Dispatcher Instructor Certification Website

Certification Description
The ETC program is designed and produced by the National Academies of Emergency Dispatch (NAED). The course (40 hours minimum) is designed to train new employees unfamiliar with emergency communication centers, emergency telecommunication technology, interpersonal communication, legal issues, and job stress factors.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Telecommunicator Certification Website

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Emergency Telecommunicator Instructor Certification Website

Certification Description
The NAED Executive Certification course provides the tools necessary to deliver a safe and professional emergency dispatch program which covers the essential operating principles of emergency dispatch. It combines an overview of the emergency dispatch curriculum with discussion of critical strategies necessary for designing and managing a professionally staffed communication center.

Certifying Organization
International Academies of Emergency Dispatch
http://www.emergencydispatch.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Executive Certification Website

Certification Description
The Public Safety Telecommunicator is a critical member of the team in any Emergency Service Organization. As members of a team, the Emergency Telecommunicator and Field Response units work together to provide a service.

Certifying Organization
International Municipal Signal Association
http://www.imsasafety.org

Certification Details
● Education and Training Required? Yes
● Work Experience Required? No
● Oral or Written Exam Required? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Public Safety Telecommunicator Level I Website

Certification Description
This comprehensive 12-month online program leads to the professional designation of Registered Public-Safety Leader (RPL). RPL recipients receive a certificate of acceptance into the APCO Institute Registry of Public Safety Leaders, a prestigious acknowledgement of excellence within our industry.

Certifying Organization
Association of Public-Safety Communications Officials
https://www.apcointl.org/

Certification Details
● Oral or Written Exam Required? Yes
● Renewal Required? Every 4 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Registered Public-Safety Leader Website

Source: CareerOneStop, sponsored by the U.S. Department of Labor (USDOL).