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Hotel, Motel, and Resort Desk Clerks

Certification Description
A front desk representative's goal is to meet the needs of all guests staying with the hotel, and to provide any necessary services to ensure a customer's satisfaction. The Hospitality Skills Certification (HSC) brings the professional clout to the people who are in the front-line with guests.

Certifying Organization
American Hotel and Lodging Association Educational Institute

Certification Details
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 5 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? Yes
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Certified Front Desk Representative Website

Source: CareerOneStop, sponsored by the U.S. Department of Labor (USDOL).