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Certification Description
The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries. As such, it is appropriate for anyone interested in obtaining a job or pursing a career in retail and other customer service/sales focused industries. These include workplaces such as retail stores, warehouses, flower shops, hair salons, rental car companies and many more business that value customer service skills. High school and older students, adults, incumbent workers, transitioning and potential employees all can benefit from a portable credential that demonstrates their qualifications as a customer service/sales professional.

Certifying Organization
National Retail Federation Foundation

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Either training or work experience required, but not both? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 3 Years
● Renew through Continuing Educational Units (CEU)? No
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

National Professional Certification in Sales Website

Source: CareerOneStop, sponsored by the U.S. Department of Labor (USDOL).