EDEPS - Economic Development and Employer Planning System

Certification

First-Line Supervisors of Office and Administrative Support Workers
Certified Associate in Project Management Certification Description As project management grows in scope, importance and recognition, so do the related career and credential options available to you. The CAPM is designed for project team members and entry-level project managers, as well as qualified undergraduate and graduate students who want a credential to recognize their value to project team performance. A CAPM Credential can benefit professionals from all disciplines by demonstrating clear direction to their work and by gaining knowledge of project management processes and terminology. Certifying Organization Project Management Institute http://www.pmi.org Certification Details ● Education and Training Required? No ● Work Experience Required? No ● Either training or work experience required, but not both? No ● Oral or Written Exam Required? Yes ● Renewal Required? Every 5 Years ● Renew through Continuing Educational Units (CEU)? No ● Renew through Re-Examination? Yes ● Renew through Continuing Professional Development (CPD)? No ● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No Certified Associate in Project Management Website
Certified Linen Technician Certification Description This program content provides: Cost analysis; Strategies for working with a linen management committee; Goals, implementation guidelines, & procedures for linen usage; Analysis of various linen distribution systems; Guidelines for establishing linen standards; Key components to ensure a successful linen managment program. Certifying Organization Association for Linen Management http://www.almnet.org/ Certification Details ● Oral or Written Exam Required? No Certified Linen Technician Website
Certified Medical Office Manager Certification Description Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered. Certifying Organization Practice Management Institute http://www.pmimd.com/ Certification Details ● Education and Training Required? No ● Work Experience Required? No ● Either training or work experience required, but not both? No ● Oral or Written Exam Required? Yes Certified Medical Office Manager Website
Certified Professional Property Specialist Certifying Organization National Property Management Association, Inc. http://www.npma.org Certification Details ● Education and Training Required? Yes ● Oral or Written Exam Required? Yes ● Renewal Required? Every 5 Years ● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No Certified Professional Property Specialist Website
Certified Service Manager Certification Description This is a valuable examination for those who serve as managers, owners or department heads of service businesses such as electronics, computer, communications and appliance repair facilities. Several of the topics covered in this examination include: Manager Responsibilities and Objectives, Personnel Profiles and Job Descriptions, Team Building, Training, Hiring and Employment Laws, Employee Compensation Systems, Customer Relations Policies and Skills, Service Policies, Service/Production Area Development, Test Equipment Needs and Procurement, Financial and Parts Department Management, Warranties and Risk of Liability, Contract Negotiation, Vehicle Procurement and Maintenance, Association Memberships/Involvement, Quality Systems, Security, Safety/OSHA, and Project Management. Certifying Organization ETA International http://www.eta-i.org/ Certification Details ● Education and Training Required? Yes ● Work Experience Required? Yes ● Either training or work experience required, but not both? No ● Oral or Written Exam Required? Yes ● Renew through Continuing Educational Units (CEU)? No ● Renew through Re-Examination? No ● Renew through Continuing Professional Development (CPD)? No ● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No Certified Service Manager Website
HDI Support Center Director Certification Description This certification verifies that the support center director possesses the knowledge of service management best and common practices necessary to strategically align their department with organizational goals, gain senior management support for service improvements, and promote the support center value. Certifying Organization HDI https://www.thinkhdi.com/ Certification Details ● Education and Training Required? No ● Work Experience Required? No ● Oral or Written Exam Required? Yes ● Renewal Required? Every 2 Years ● Renew through Continuing Educational Units (CEU)? No ● Renew through Re-Examination? Yes ● Renew through Continuing Professional Development (CPD)? No ● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No HDI Support Center Director Website
National Professional Certification in Sales Certification Description The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries. As such, it is appropriate for anyone interested in obtaining a job or pursing a career in retail and other customer service/sales focused industries. These include workplaces such as retail stores, warehouses, flower shops, hair salons, rental car companies and many more business that value customer service skills. High school and older students, adults, incumbent workers, transitioning and potential employees all can benefit from a portable credential that demonstrates their qualifications as a customer service/sales professional. Certifying Organization National Retail Federation Foundation https://nrf.com Certification Details ● Education and Training Required? No ● Work Experience Required? No ● Either training or work experience required, but not both? No ● Oral or Written Exam Required? Yes ● Renewal Required? Every 3 Years ● Renew through Continuing Educational Units (CEU)? No ● Renew through Re-Examination? No ● Renew through Continuing Professional Development (CPD)? No ● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No National Professional Certification in Sales Website
Operations and Performance Management Professional Certification Description ASHRAE has developed the Operations & Performance Management Professional (OPMP) program in close collaboration with APPA and GSA. Candidates who earn the OPMP certification will have demonstrated a well-rounded understanding and knowledge of the management of facility operations and maintenance and their impact on HVAC&R systems' performance. Certifying Organization American Society of Heating, Refrigerating and Air-Conditioning Engineers https://www.ashrae.org/ Certification Details ● Education and Training Required? Yes ● Work Experience Required? Yes ● Oral or Written Exam Required? Yes ● Renewal Required? Every 3 Years ● Renew through Continuing Educational Units (CEU)? Yes ● Renew through Re-Examination? No ● Renew through Continuing Professional Development (CPD)? No ● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No Operations and Performance Management Professional Website

First-Line Supervisors of Office and Administrative Support Workers

Certified Associate in Project Management

Certification Description
As project management grows in scope, importance and recognition, so do the related career and credential options available to you. The CAPM is designed for project team members and entry-level project managers, as well as qualified undergraduate and graduate students who want a credential to recognize their value to project team performance.
A CAPM Credential can benefit professionals from all disciplines by demonstrating clear direction to their work and by gaining knowledge of project management processes and terminology.

Certifying Organization
Project Management Institute
http://www.pmi.org

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Either training or work experience required, but not both? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 5 Years
● Renew through Continuing Educational Units (CEU)? No
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Certified Associate in Project Management Website

Certified Linen Technician

Certification Description
This program content provides: Cost analysis; Strategies for working with a linen management committee; Goals, implementation guidelines, & procedures for linen usage; Analysis of various linen distribution systems; Guidelines for establishing linen standards; Key components to ensure a successful linen managment program.

Certifying Organization
Association for Linen Management
http://www.almnet.org/

Certification Details
● Oral or Written Exam Required? No

Certified Linen Technician Website

Certified Medical Office Manager

Certification Description
Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Certifying Organization
Practice Management Institute
http://www.pmimd.com/

Certified Medical Office Manager Website

Certified Professional Property Specialist

Certifying Organization
National Property Management Association, Inc.
http://www.npma.org

Certification Details
● Education and Training Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 5 Years
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Certified Professional Property Specialist Website

Certified Service Manager

Certification Description
This is a valuable examination for those who serve as managers, owners or department heads of service businesses such as electronics, computer, communications and appliance repair facilities. Several of the topics covered in this examination include: Manager Responsibilities and Objectives, Personnel Profiles and Job Descriptions, Team Building, Training, Hiring and Employment Laws, Employee Compensation Systems, Customer Relations Policies and Skills, Service Policies, Service/Production Area Development, Test Equipment Needs and Procurement, Financial and Parts Department Management, Warranties and Risk of Liability, Contract Negotiation, Vehicle Procurement and Maintenance, Association Memberships/Involvement, Quality Systems, Security, Safety/OSHA, and Project Management.

Certifying Organization
ETA International
http://www.eta-i.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Either training or work experience required, but not both? No
● Oral or Written Exam Required? Yes
● Renew through Continuing Educational Units (CEU)? No
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Certified Service Manager Website

HDI Support Center Director

Certification Description
This certification verifies that the support center director possesses the knowledge of service management best and common practices necessary to strategically align their department with organizational goals, gain senior management support for service improvements, and promote the support center value.

Certifying Organization
HDI
https://www.thinkhdi.com/

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 2 Years
● Renew through Continuing Educational Units (CEU)? No
● Renew through Re-Examination? Yes
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

HDI Support Center Director Website

National Professional Certification in Sales

Certification Description
The Certification was designed to capture the core Sales duties for a broad range of entry-level through first-line supervisory positions across the sales and service industries. As such, it is appropriate for anyone interested in obtaining a job or pursing a career in retail and other customer service/sales focused industries. These include workplaces such as retail stores, warehouses, flower shops, hair salons, rental car companies and many more business that value customer service skills. High school and older students, adults, incumbent workers, transitioning and potential employees all can benefit from a portable credential that demonstrates their qualifications as a customer service/sales professional.

Certifying Organization
National Retail Federation Foundation
https://nrf.com

Certification Details
● Education and Training Required? No
● Work Experience Required? No
● Either training or work experience required, but not both? No
● Oral or Written Exam Required? Yes
● Renewal Required? Every 3 Years
● Renew through Continuing Educational Units (CEU)? No
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

National Professional Certification in Sales Website

Operations and Performance Management Professional

Certification Description
ASHRAE has developed the Operations & Performance Management Professional (OPMP) program in close collaboration with APPA and GSA. Candidates who earn the OPMP certification will have demonstrated a well-rounded understanding and knowledge of the management of facility operations and maintenance and their impact on HVAC&R systems' performance.

Certifying Organization
American Society of Heating, Refrigerating and Air-Conditioning Engineers
https://www.ashrae.org/

Certification Details
● Education and Training Required? Yes
● Work Experience Required? Yes
● Oral or Written Exam Required? Yes
● Renewal Required? Every 3 Years
● Renew through Continuing Educational Units (CEU)? Yes
● Renew through Re-Examination? No
● Renew through Continuing Professional Development (CPD)? No
● Does applicant have a choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Operations and Performance Management Professional Website

Source: CareerOneStop, sponsored by the U.S. Department of Labor (USDOL).